foreign currency account questions
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Account Related Questions

What are the hours of operation?

The currency trading desk operates 24 hours a day, from 5:00 PM EST on Sundays through 4:30 PM EST on Fridays.

What's the difference between the demo and the live trading platform?

The demo to trade currencies is the same as the live trading platform, with the only difference that the in the currency demo there is no capital at risk when trading currencies. The trading simulator is fully functional, so the bid and ask prices available are the same as the ones in a live account. Consequently, a day trader or swing trader that wants to practice online forex trading will be gaining experience in real life market conditions.

How do I open a real account to trade currencies?

Opening a trading account is easy. Simply complete our online account application. Once your account is processed and we receive your initial deposit (US$2,500 for a regular account or $250 or more for mini accounts), you will be emailed your account number, user id and password to log into your live account. Please note that as of this moment, you need to open a regular account with at least US$50,000 to received free, live trading course from us (you can open an account with $250 or more and receive our free trading e-book).

How much money do I need to open a currency trading account?

Only US$2,500 is required to open a standard fx trading account. A mini trading account requires a deposit of at least US$250. The minimum transaction size for a regular account is 100,000 units of the base currency, with a minimum margin requirement of 1,000 (which corresponds to a leverage of 100 to 1). For mini accounts, the contract (lot) sizes are in 10,000 units of the base currency, with a 50 unit per lot minimum margin deposit (200 to 1 leverage). Please note that increasing leverage increases risk.

What are the margin requirements for currency trading?

US$1,000 is the initial margin requirement on our minimum trade size of US$100,000 (regular accounts); in other words, 100 to 1. For mini accounts, the initial requirement is $50 per US$10,000 trade size; that is, 200 to 1.

At the end of the day, what happens to my open forex positions?

All open currency positions will automatically be rolled forward to the next day's value date at 4:30 PM EST (end of business day), unless the customer provides specific settlement instructions. Depending on the currency pairs involved, trades will either earn or pay a small premium, depending on the interest rate differential between the two currencies.

Will I be able to earn interest on the funds in my account?

Depending on the account balance, customers will earn interest on all deposited funds, as long as the funds are not used as margin. For more information, see the FX Trading Handbook.

Are there any other services that are offered?

Yes. Because we are committed to the education of our customers, our clients are offered free training sessions. Furthermore, the free online trading software includes a wide variety of useful trading tools, such as charting and technical analysis studies, analysis of profit and loss in real time, real-time news, and full back office capabilities. The platform also provides daily professional commentary on the foreign currency market. At the beginning of each moth, traders are also sent account statements which provide detailed information about a trader's transactions for the previous month, the open positions and the account balance at the end of the month. Our mini forex account customers receive our extremely practical trading e-book.

Can I trade my foreign currency account from any computer?

Yes. All you need is to install our online trading software. You may trade your account from any computer with an active Internet connection. It is very easy. Just log in to the forex trading system using your username and password. During the times that you don't have access to the Internet, simply place your trade over the phone with a currency dealer.

Can I place orders over the phone?

Yes. Phone trading is available 24 hours a day (from 5:00 PM EST on Sunday to 4:30 PM EST on Friday). The prices that you have access to over the phone are the same as the prices you see on the trading platform.

How can I withdraw money from my trading account?

Via a withdrawal request form (Adobe Acrobat Required), you can easily withdraw money from your account. Simply print, fill out and sign the form and fax it to: 1-908-731-0747. Your withdrawal requests will be processed within two (2) business days of receipt.

US Dollar Accounts
If you funded your trading account with U.S. Dollars, there is no fee for withdrawal requests via check. Withdrawal requests via wire will incur a $25 U.S. Dollar fee if the wire is sent within the United States, and a $40 fee for international wires (including Canada).

Non-US Dollar Accounts
If you funded your FX account with Euros, Yen or Hong Kong Dollars, your U.S. Dollar account balance will be converted back to the desired foreign currency and your funds will be wired back to the originating bank account. A fee of 40 U.S. Dollars will be incurred.

To expedite the processing of your request, please indicate your name and account number on all wires, checks, withdrawal request forms and all other account-related correspondence. On all international wire transfers, please include intermediary bank information.

If I open a mini account will still be entitled to free training?

Yes, but it won't be live. You will be entitled to an extremely practical trading e-book that was designed by our trading team. Go to the mini fx account section for more information. If you open an account with $50,000 or more, you can request our free live currency trading course.

 

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